Facilities Service Management Software
FieldTrack helps your facilities management service business for a better service delivery effectively. Plan your facility service calls, manage different teams, get data from the field and reports and make service delivery simpler.
Planning and Scheduling
FieldTrack provides Facility Service Management software which gives complete visibility and access to all field personnel, assets, tools, and customer commitments within a single view of what’s happening across all facilities management operations. It delivers a seamless process of taking in, assigning, dispatching, and closing out work.
- View clients’ locations
- Get instant client demand notifications
- View reps’ updated locations every 30 minutes
- Access reps’ visit data
- Give controlled discretion to reps on their visit scheduling
FieldTrack delivers immediate access to the right resource, with the right tools, at the right time, in the right location, with the right parts. Manage your facility customers at ease. Features are also included to deliver a customer-centric approach to service.
- View consolidated client / client history
- Customize records client fields
- Identify new prospects
- Import/export customer lists
FieldTrack considers all outstanding work items and every operational employee or contractor to firmly commit an appointment. Included is the ability to intelligently route personnel and bundle tasks. This makes the most efficient use of every resource as they move from job to job and a better facilities service management.
- Zone and sub–zone allocations
- Multiple location management
FieldTrack Facilities service management Software platform is based on a cloud infrastructure, a web service which is cost-effective and easy to install into your current business activities. It helps you to save time and cost and focus more on core activities of your business.
- Track time taken by their reps
- Record their mileage
- Estimate costs accordingly
- Increase quality by expense management
FieldTrack gives you the advantage of making built-in Customized forms to provide to your customers quickly. Our software gives the user discretion to make as many forms as required with a lot of customising options.
- Pre-built forms available
- Easy form customization
- Sharing and instant uploading of forms
- On-the-field form filling
Get insights to a number of intelligent reports that will help you throughout your task management process ranging from reps’ information to the customers. The collected data can be used to automatically generate insightful reports.
- Attendance sheet
- Work Order
- Client’s location chart
- Products/services reports
- Data presentation through charts
FieldTrack integrates with a pool of your favourite apps and softwares to make your work easier for you while you provide the world with a flawless experience.
- Google Calendar
- Google Maps
Other Included Features
FieldTrack lets you easily import or export your existing customer data file to the App and have a one stop location for all your customer contact information
Get all your customers’ information at one place. Know their work order history to provide them with better services
Manage your sales and products’ inventory better with FieldTrack’s product management feature
With invoice tracking, remain updated with your cash and receivables to keep your balance sheet right!
Monitor your reps’ work hours and attendance daily and improve your reps’ productivity with FieldTrack’s Attendance Management system
Add photo capture option to your forms and enable your reps take photos of the site of their work order!